The privacy of our clients is very important to us. Set forth below are our policies with respect to personal information of our clients that we collect, use and disclose. In connection with the management of our client’s accounts, we collect and maintain personal information about clients in order to perform our responsibilities under the investment management agreement, to meet legal and regulatory requirements and for any other purpose to which they may consent in the future. Their personal information is collected from the following sources:
- investment management agreements or related account opening forms that they submit to us;
- their transactions with us and our affiliates; and
- meetings and telephone conversations with them.
Unless a client otherwise advises, by providing us with their personal information they have consented to our collection, use and disclosure of their information as provided herein. We collect and maintain their personal information in order to give them the best possible service and allow us to establish their identity, protect us from error and fraud, comply with the law and assess their suitability for investments in securities. We may disclose their personal information to third parties, when necessary, and to our affiliates in connection with the services we provide, including:
- financial service providers, such as banks and others used to finance or facilitate transactions by, or operations of, the accounts;
- service providers who assist in the management of investment funds that the clients are invested in, such as accounting, legal, or tax preparation services; and
- taxation and regulatory authorities and agencies.
We seek to carefully safeguard their private information and, to that end, restrict access to personal information about them to those employees and other persons who need to know the information to enable us to provide services to them. Each employee of East West Investment Management Corporation is responsible for ensuring the confidentiality of all personal information they may access.
Clients’ personal information is maintained on our networks or on the networks of our service providers and are accessible at 122 Scollard Street, Toronto, Ontario, M5R 1G2. Personal information may also be stored on a secure off-site storage facility. A client may access their personal information to verify its accuracy, to withdraw their consent to any of the foregoing collections, uses and/or disclosures being made of their personal information and may update their information by contacting East West Investment Management Corporation at the following number: 416 646 9999. Please note that our ability to provide services to a client may be impacted should they withdraw their consent to the collection, use and disclosure of their personal information as outlined above.